Rough, Hematite Gem Center U.S,A, Inc.

Fast Shipping & Professional Packing

Due to our longstanding partnership with UPS FedEx DHL, and other major international carriers, we are able to provide various shipping options. Our warehouse personnel are highly skilled and will pack your products according to our precise and precise specifications. Before they are shipped, your goods will be thoroughly inspected and secured. We ship to hundreds of thousands of customers every day across different countries. The fact that we're committed to becoming the biggest online retailer in the world is evident. The distribution centers and warehouses distribution are situated in Europe and the USA.

Note that orders containing multiple items are processed according to the specific item.

Prior to shipment, all purchased products will be thoroughly inspected. The majority of orders are shipped within 48 hrs. Delivery is expected to take between 3 and 7 days.

Returns

We do not manage the stock in our warehouse and factory. Stocks can be changed at any moment. It is possible that the stocks could be depleted after the order has been made.

The period of time is 30 days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for return the item must not be opened and in the same condition as when you received it. The item must be in the original packaging.